KrakenKeys Privacy Policy

This privacy policy explains how we collect, use, and protect your information when you use our website. We believe in transparency and want you to understand exactly how your data is handled.

Who We Are

We are a UK-based team operating a global video game price comparison website. We help gamers find the best deals on Steam games by comparing prices across multiple retailers. We do not sell games directly and do not process any purchases.

What Information We Collect

Automatically Collected

IP address (for analytics and security)
Browser type and version
Pages visited and time spent
Device information

Voluntarily Provided

Email addresses (via contact forms or newsletter subscriptions)

How We Use Your Information

To improve our website and user experience
To analyse trends and optimise pricing displays
To monitor and fix errors for better performance

Third-Party Services

We use the following trusted third-party services to enhance our platform:

Google Analytics

Analytics to help us understand user behaviour and improve our service.

Sentry

Error tracking to maintain platform stability.

These services may collect anonymous usage data to help us provide better service.

Legal Basis (UK/EU)

We process personal data under the following legal bases in accordance with UK GDPR and EU GDPR:

Legitimate Interest

Improving our website performance and user experience.

Consent

Where required, such as for analytics cookies and newsletters.

Data Retention

We retain usage data only as long as necessary for the purposes outlined in this policy. This typically does not exceed 26 months, after which data is automatically purged from our systems.

Your Rights

If you are in the UK or EU, you have the following rights regarding your personal data:

Request access to your data
Request deletion or correction
Object to certain processing
Lodge a complaint with a supervisory authority

International Transfers

Data may be processed outside the UK and EU (e.g., by our analytics providers like Google Analytics), subject to appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure your data remains protected regardless of location.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated effective date and notify users of significant changes where required by law.

Privacy Policy